Summary:
Grab has launched a new feature called GrabShop, which aims to empower anyone to start their own online small business. Initially introduced in Indonesia in June, GrabShop allows any user of the app to create an online catalogue of items they want to sell. This feature is designed to facilitate easy sharing of product offerings with customers.
Key Features of GrabShop:
- Commission-Free: Using GrabShop is entirely commission-free.
- Easy Catalogue Creation: Users can build their catalogue by including the name, picture, and prices of their items.
- Shareable Links: Once the catalogue is complete, users can share the link with customers or on social media.
- Order Placement: Customers can place orders directly from the GrabShop catalogue, and sellers will be notified.
- Custom Orders: Sellers can create custom orders for customers to review.
- Delivery Options: Orders can be delivered via GrabExpress or any preferred logistics providers.
- Delivery Forms: Sellers can create delivery forms for customers to fill out quickly, and add delivery fees to the catalogue.
- Order Tracking: The platform helps sellers keep track of completed and pending orders.
Grab has informed that the updated GrabExpress page with GrabShop will only appear for active GrabExpress users.
Key Points:
Key Point 1: Empowering Small Businesses
- Main Argument: GrabShop empowers individuals to start their own online small businesses with ease.
- Supporting Evidence: The feature allows users to create an online catalogue of items they want to sell, making it easy to share their offerings with customers.
- Supporting Evidence: The platform is commission-free, reducing the financial burden on small business owners.
Key Point 2: User-Friendly Features
- Main Argument: GrabShop offers user-friendly features that simplify the process of selling online.
- Supporting Evidence: Users can easily build their catalogue by including the name, picture, and prices of their items.
- Supporting Evidence: The platform allows for easy sharing of the catalogue link with customers or on social media.
Key Point 3: Seamless Order Management
- Main Argument: GrabShop provides seamless order management for sellers.
- Supporting Evidence: Customers can place orders directly from the catalogue, and sellers will be notified.
- Supporting Evidence: The platform helps sellers keep track of completed and pending orders, ensuring efficient order management.
Resources:
GrabShop
GrabShop is a new feature by Grab that allows anyone to create an online catalogue for free. It is designed to empower individuals to start their own online small businesses by providing a user-friendly platform for creating and sharing product catalogues. The feature is commission-free and offers various functionalities such as custom orders, delivery options, and order tracking.
GrabExpress
GrabExpress is a delivery service by Grab that allows users to send packages quickly and reliably. It offers various delivery options and is integrated with GrabShop to facilitate seamless order fulfillment for sellers. Active GrabExpress users will have access to the updated GrabExpress page with GrabShop features.
Next Steps:
- Explore the GrabShop feature to understand its functionalities and how it can benefit small business owners.
- Consider creating a sample online catalogue using GrabShop to experience its user-friendly interface and features.
- Share the GrabShop feature with potential small business owners who could benefit from this platform.
